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Adult's Area


Help and advice for you and your family

Birmingham CIASS (Children's Information and Advice Services) can help you with:

Call 0121 303 1888

Safeguarding Concerns

(What are you worried about?)

School Admissions

and Pupils Places (School Places)

Family Information Service
  • Childcare
  • Funding
  • Activities in Birmingham
  • Help for Families

Child Exploration and Online Protection

CEOP is a law enforcement agency and is here to keep children and young people safe from sexual exploitation and abuse. Please click the button below if you would like to start your report to one of CEOP’s Child Protection Advisors.

Please note that this site is not controlled by Grendon Primary School and all reports will be private and dealt with personnel from CEOP and NOT Grendon Primary School.

PAUSE - Mental Health Support

“Need someone to talk to? Struggling to cope with feelings? Pause is here for you, if you are under 25 and have a Birmingham GP.

We offer a non-judgemental listening ear, self-help strategies plus skills for managing difficult situations and feelings. We are open 10-6 seven days a week.

Drop us an email on or call 0207 8414470 and we will arrange for one of our friendly team to call you back.

For more info check out

Children's SALT Advice

Operation Encompass

From October 2021, Grendon Primary School are part of a joint operation involving Birmingham Children’s Trust, Birmingham City Council, and West Midlands Police. This is known as Operation Encompass.

Operation Encompass has been established to help schools provide in-school support to children who have been present at, exposed to or involved in any domestic abuse incident.

We know that children can be significantly harmed, physically and/or emotionally, during these situations, and that it also negatively affects their learning and behaviour in class.

Therefore, as part of the Operation Encompass procedure, and to help mitigate the resulting negative impact, the school will receive a confidential phone call or email from West Midlands Police before 9am the morning after a child or young person has been witness to, or involved in, any reported domestic abuse incident. 

Here at Grendon, we have a dedicated and child-focussed Safeguarding Team. They are specially trained to effectively use the information the Police share, in confidence, and enable the school to provide the right support to any child and their family. 

We always endeavour to offer the best support possible to our pupils and believe this will be extremely beneficial for all those involved.

More information can be found at

However, if you have any concerns or questions regarding Operation Encompass, please don’t hesitate to contact the school directly.

If you have further questions or need anything clarifying please ring school on 0121 474 2460 or email